Terms & Conditions
Introduction
By accessing and using this site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully, as they govern your use of our website.
Website Use
The content provided on this website is for general information purposes only and is subject to change without notice. By using this website, you acknowledge that any reliance on the information provided is at your own risk. We recommend contacting your local showroom directly for detailed product information and to view actual samples.
Images and Product Representation
All images displayed on this website are indicative only. Due to variations in monitor settings, screen resolutions, and device types, colours and textures may differ from the actual product. We encourage you to visit a showroom to view accurate samples before making any purchase decisions.
Blog Articles
Please be aware that the opinions expressed in our blog posts on the “Magic Ideas” page represent the views of the individual authors and may not be suitable for every customer. These opinions should not be interpreted as professional advice tailored to your specific needs.
Limitation of Liability
To the fullest extent permitted by law, Solomons Flooring will not be liable for any damages arising from the use of this website or its contents. This includes, but is not limited to, direct, indirect, incidental, punitive, or consequential damages.
Indemnity
You agree to indemnify and hold Solomons Flooring, its subsidiaries, affiliates, franchisees, content providers, service providers, employees, agents, officers, directors, and contractors (the “Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorised in these Terms of Use.
You further agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify them for any resulting loss, damages, judgments, awards, costs, expenses, and legal fees incurred. Additionally, you agree to indemnify and hold the Indemnified Parties harmless from any claims brought by third parties arising from your use of the information accessed on this website.
Pricing and Product Information
All prices on this website are listed in Australian dollars (AUD) and include Goods and Services Tax (GST).
Please note that prices, promotions, and product availability on this website may differ from those in your local Solomons Flooring store.
Prices are subject to change without notice and will take effect immediately upon being updated on the website or through other means of communication.
Any discounts or savings advertised on this site are based on recommended retail prices (RRP) and may not reflect local store pricing.
While we make every effort to ensure accuracy in product details, descriptions, and pricing, errors can occur, including processing errors. We reserve the right to amend incorrect pricing or product information and, if necessary, cancel any affected orders.
Prices displayed for hard flooring on this site are based on RRP for the product only. Additional costs such as underlay, accessories, freight, and installation are not included in these prices. Pricing may vary in regional areas due to freight costs. We recommend contacting your local showroom to obtain an accurate quote.
Prices displayed for carpet on this site are based on RRP including installation on standard Dunlop underlay as per the total square meters shown with the price. Additional costs such as accessories, freight, and floor preparation are not included in these prices. Pricing may vary in regional areas due to freight costs. We recommend contacting your local showroom to obtain an accurate quote.
BONUS UNDERLAY UPGRADE
The Bonus Underlay Upgrade promotion runs from 1 May to 31 May 2026.
During this period, Solomons is offering customers a complimentary underlay upgrade when purchasing flooring.
For carpet purchases, the upgrade is from Dunlop Carpetmate Standard (7mm) to Dunlop Supergreen
(10mm). For hard flooring purchases, the upgrade is from Dunlop Timbermate to Dunlop Thermacoustic.
Important conditions
There is no cash alternative available instead of the upgrade. The offer is not available on previously sold orders. It cannot be added to an earlier proposal or quote unless approved by the store.
The bonus underlay upgrade cannot be used with any other offer, promotion, or discount.
Customer eligibility
To qualify, customers must meet the following conditions, or as agreed with the Solomons Flooring store offering the upgrade. Supply only orders must take delivery of goods by 30 September 2026.
Installation orders must have installation completed by 31 December 2026.
Orders that do not meet these timelines may lose eligibility and revert to Dunlop Carpetmate Standard (7mm) and/or Dunlop Timbermate depending on the order type.
Additional notes
Rainchecks are not available.
Images are for illustrative purposes only and may not reflect the exact product supplied.
This promotion is available at participating stores only and applies to residential purchases.
Commercial purchases are excluded.
Customer enquiries
If you have any questions about the Bonus Underlay Upgrade promotion, please speak with our store staff. We’re always happy to help.
By participating in this promotion, customers agree to these terms and conditions. Solomons Flooring thanks you for your support and looks forward to helping you create a more comfortable home.
Late Night Shopping at your place Information
At-home late night shopping is available through participating stores only, and appointments can be booked Monday to Friday, concluding no later than 9pm local time. Availability depends on consultant schedules and may vary by region.
To help ensure a safe and secure experience for both customers and staff, appointments must be held at residential addresses only. The attending consultant will confirm identity on arrival and may request secure, well-lit access to the property. A responsible adult (18+) must be present at all times during the consultation.
Consultants are not permitted to remain on-site past 9pm and may reschedule or shorten appointments if delays occur. Customers must advise the store in advance if circumstances change or if they’re unable to safely accommodate the visit.
By booking an at-home consultation, customers agree to follow all safety guidelines and respect the privacy and personal safety of the attending consultant. In the event of any risk or concern, the appointment may be cancelled or paused at the consultant’s discretion.
Terms are subject to change without notice. Please check with your local store for availability and further details.
Indemnity
You agree to indemnify, defend, and hold harmless Solomons Flooring, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected to your use of the website, violation of these terms, or violation of any rights of another party.
Copyright and Trademarks
All materials on this website, including but not limited to text, images, logos, and graphics, are the property of Solomons Flooring unless otherwise stated. You may not reproduce, distribute, or otherwise use any material without prior written permission from Solomons Flooring.
Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy, which explains how we collect, store, and manage your personal information.
Third-Party Links
This website may contain links to other websites that are not controlled by Solomons Flooring. We are not responsible for the content or privacy practices of these external sites and recommend that you review their respective terms and policies.
Governing Law
These terms and conditions are governed by the laws of Victoria, Australia. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in Victoria, Australia.
Changes to Terms
Solomons Flooring reserves the right to modify or update these terms and conditions at any time. Continued use of the website constitutes your acceptance of any changes made.
Disclaimer
The Sultan’s Room Visualiser shows you how a room could potentially look. The finished result may vary in colours and ratio due to the variances in devices and monitors. We recommend an in-home consultation with an actual product sample to assist you in making an informed decision. Book a free measure is dependent on customers location in proximity to the closest Solomons Flooring showroom. Not available in all areas.
Your use of this website is at your own risk. All content is provided “as is” without warranties of any kind, whether express or implied. Solomons Flooring disclaims any implied warranties, including those of merchantability, fitness for a particular purpose, title, or non-infringement. We do not guarantee that the functions or content on the website will be free of errors, that defects will be corrected, or that the website and its server are free of harmful components like viruses. We also make no claims regarding the accuracy or reliability of the content, which may include technical inaccuracies or typographical errors. Changes or updates may be made at any time. In the event of any issues, the responsibility for repairs or corrections lies with you, not Solomons Flooring.
Solomons Flooring does not guarantee or warrant that files available for download from this site or others it links to on the internet are free from viruses, worms, trojans, or other destructive code. You are responsible for ensuring that your systems have adequate safeguards and checkpoints to verify the accuracy of data and to maintain backup copies of any important data outside this website. Solomons Flooring is not liable for any risk associated with your use of the internet.
Please note that the information on this website may not always be complete, current, or accurate. All information, whether historical or forward-looking, is only valid as of the date it was posted. Solomons Flooring does not undertake any obligation to update this information or remove it if it becomes outdated or inaccurate.
