Many flooring operators leave you out in the cold once your flooring has been installed. At Solomons Flooring each of our franchisees prides themselves on after sales services. We want to see you enjoy your flooring every day. How can we do this?
All of our carpet manufacturers will offer a range of warranties to protect your flooring but we want to ensure you care for and look after your flooring.
Upon installation we provide a Care and Maintenance guide with your warranty but from time to time you may have questions on how to deal with spills, stains, or general cleaning of your flooring. Advice is only a telephone call away by contacting your nearest Solomons Flooring store.
Have you ever arrived home to find your family pet has pulled a thread in your beautiful woollen carpet, your husbands latest home-renovator attempts have damaged your stunning timber flooring or that the carpet seams in your doorways have split ? Help is only a telephone call away. Each of our stores is supported by a team of head office experts who will be able to help, offer assistance or arrange for repair of your flooring
Repairs
How do you deal with the indentations in your carpet left by furniture? Call your local Solomons Flooring store to find out how this can be fixed with something as simple as a bottle of Soda Water
You are hosting a dinner party and decide to refresh your Timber Flooring. Our qualified staff can help you by recommending the best timber floor cleaners and timber floor polish we sell. Call into your nearest store for a free demonstration.
Just like a car, flooring needs to be serviced. You may find that your carpet of 10 years is bulging in high traffic areas. To prevent trips and falls, your carpet may need re-stretching by one of our professional installers. Book an appointment by calling your nearest store.
On the rare occasion you feel there is something wrong with your flooring we have qualified staff who are very happy to discuss your service enquiry. When available our franchisee will visit your home with the manufacturers representative to inspect your flooring and agree on a course of action.
Our installation teams and franchisees are proud of each and every flooring installed in your home. If you agree we would love to take before and after photos of your flooring project for our portfolio.
